UNILUS IT Support & Self service portal - University Of Lusaka

University of Lusaka – Self Service Portal

University of Lusaka – SELF SERVICE PORTAL

Self service · Wi-Fi · Student email · e-Learning · Password reset

All systems operational

How can we help?

Search for answers. We aim to respond within one business day (Mon–Fri, 08:00–17:00 CAT).

Popular Actions

Student ID Card – Access the form outlining the steps.
Access to Plagiarism Checker – Login with your Moodle credentials.
Reset/Unlock Student Account/Moodle account – Portal or Moodle access issues.
Wi-Fi access – Visit campus help desk office for further assistance. Please note that Eduroam is only available @our silverest campus and Pioneer campus.
Student Email Help – Login with Google sign in using student email and NRC/Passport number as password.
e-Learning (Moodle) For Online Exams (Undergraduate only) – Login, quizzes, uploads.
e-Learning (Moodle) For Undergraduate resources – Login, course access, materials.
e-Learning (Moodle) For Postgraduate – Login, course access, materials and quizzes

IT Email – itunilus@unilus.ac.zm

FAQs

How do I connect to campus Wi-Fi?

Go to your device’s Wi-Fi settings, select UNILUS Wi-Fi, and enter your student email credentials.

Gmail isn’t loading—what can I try?

Clear cache, try another browser, or check your network connection.

Moodle file upload/quiz not working.

Ensure file size is under the limit and your internet is stable before uploading.

How do I change or reset my password?

Use the self-service password reset portal or contact IT Help Desk if locked out.

Service Status

Portal – Operational

Moodle (e-Learning) – Operational

Campus Wi-Fi – Operational

Quick Links

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